we’ve got the As to your Qs right here

where are you located?

You can find us in Pepper Place at the corner of 29th St and 3rd Ave S and in Mountain Brook at 1091 Jemison Lane in Lane Parke. We have a beautiful Bike Room, showers, changing rooms, plenty of parking, and all the amenities you could imagine. Check out the schedule & book your bike here.

what's this riding to the beat thing all about?

Our typical class is 45 minutes long, in a dark room, with loud music, and a group of your fellow sweaty party animals. For those 45 minutes, you'll ride to the beat of an expertly curated playlist, do some fun {and safe} dance moves on the bike, and you'll have one song working your arms with some lightweight dumbbells.

ok, so that sounds kind of intimidating...

Our classes are designed for you to ride to the beat the whole time, but we know that is so much easier said than done! Each time you clip into the bike, it is your ride, and YOU get to decide what feels right. It will absolutely be challenging, but we will never ask you to be perfect. We will not get in your face {except maybe occasionally to cheer you on!}, and we will never make you feel like you're not cutting it. We are here to help you connect with your highest self, and we will do everything in our power to get you there!

i’ve never done a cycling class before. what should i expect?

We've got you! We have a whole page dedicated to the ins and outs of what you need to know about your first ride. Check it out here.

do I need to reserve my bike before the ride?

We recommend you make a reservation prior to getting to the studio. You are welcome to walk-in, however a bike is not guaranteed as a walk-in rider. Our reservation window for the week opens every Monday at noon. You can book your bikes for Tuesday-Monday. When you sign up in advance, you'll choose the bike you will use during class. Many of our riders have a favorite bike or part of the room - discover yours! Book your bike here.

what if i need to cancel my reservation?

You can cancel your bike up to 12 hours before the ride starts - you’ll get the credit back in your account, so you can book another ride with us. Anything within 12 hours is considered a late cancellation, and include a $17 late cancel fee - the ride will be returned to your account. You can cancel your bike in the My Classes section of your account. Cancellations within 2 hours of the Ride will result in a no show fee of $25 charged to your account. If you don’t cancel your ride and don’t come, there is a $25 no show fee and the ride will be returned to your account.

do I have to clip into the bike?

Since our bikes don't have cages for you to strap in your tennis shoes, we have shoes for you to clip into the bike ready when you check in. Don't worry, using our shoes is complimentary! If you have your own shoes, feel free to ride in them - our bikes are SPD and LOOK/Delta compatible. 

I want my own shoes - any recommendations?

We sell our favorite cycling shoe in the studio. You can learn more about TIEMs here.

I've been before but don't remember my bike settings. can you help? 

No problem! After your first ride, we recorded your bike settings, so you can get those from our Front Desk Team.

I think I heard something about childcare?

Yep! We have childcare available at our Mountain Brook studio for all our 8:15am, 9:15am, 12:15pm, and 4:15pm Rides. Our Childcare team is thoroughly trained and will make sure your kiddo has the best time while you’re riding. You can learn more about childcare in The Playroom here!

can I host an event with you?

You can host parties with us! You can book a Private Ride or a Party Zone in a regularly scheduled ride. We’ll include post-ride refreshments for your party. Learn more about bringing your celebration to Ignite.

I love riding with you and wearing your gear, but i want it all for free. can I get that?

So funny you’d ask…actually yes! We have a referral program that gives you cash to use at Ignite on whatever you want. Get your code here. Share and earn $22 for each person you refer.

can i ride for free the first time?

While we don’t offer the first Ride free, we do send you some specials after your first Ride - 5 Rides for $59 (regularly $110) or 1 Month Unlimited Rides for $99 (regularly $240). Curious what other packages we offer? We have TONS of pricing options for you - you can check them all out here!

do you offer any discounts?

Aside from our First Time Rider specials, we offer discounts to students, teachers, medical professionals, mental health professionals, and active duty military. Fall into one of these categories? All you have to do is email us a pic of your professional or student ID (students must also send a screenshot of their current schedule), and we’ll get the discounts automatically reflected in your account.

I want to work with you! what do i need to do to make that happen?

We’re always accepting applications for our Front Desk Team. Head here to learn more.
Dates for Instructor Auditions will be announced on Instagram and sent via email. All Riders who intend to audition must complete at least 50 Rides 1 week prior to the audition.